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House Rules

Pet fee will apply. Please inquire before booking.
Please dont book instantly if you have pets! Send pet info such as weight and breed first to us and we will Pre-approve any pets with a fee and a deposit.
Each guest currently staying or confirming a reservation with Royal Stays for any of their properties, Understand and agree to the following conditions listed below.

Every guest over the age of 18 will be asked to send ID.

These conditions are an agreement between parties. Any infringement permits Royal Stays to refuse a key, amend the rental and/or terminate the Tenancy without refund. Variances can be agreed on but only by arrangement with the Royal Stays in writing.

The Royal Stays and Guest(s) agree that only the listed guest(s) in the application will take up the premises except approved by the authority of Royal Stays in writing and suites will be used only ufor residential purpose.

Amenities of the building can only be used for guests that check in for 30 day plus stays. During COVID these policies can change over night as well. Check in and Check out timings (Check In Time; 3pm or After Check Out Time: 11am)
It is the guest’s responsibility to advise Royal Stays if they will be late or have been delayed during business hours to arrange alternate key collection. Please note Royal Stays staff and building security personnel does not provide any luggage storage facility and will not be responsible for luggage or personal items handling during check in / check out process. We strongly encourage our guests to make prior arrangements for luggage storage according to their arrival / departure times.

After Hours Service
Phone calls between 1130 pm to 8am will be diverted to our after ours customer service representative. Please be aware that this is for emergency calls ONLY.

Parking
Please park your vehicle at the designated spot provided by management. Cars parked elsewhere will be tagged and ticketed and Royal Stays management will not responsible for loss.

No Smoking.Smoking will result in a $300 penalty
Smoking is prohibited at all the properties. The guest(s) will ensure that the suites remain free of smoke contamination. In case of smoke contamination, a penalty of $300 to $500 will be charged. Charges for extra ordinary cleaning due to misuse of the facilities may also apply.

Pets
Pets are not allowed unless you have booked a specified pet friendly property. Pet fee will apply

Setting up makeshift structures i.e. accommodating more persons than the property permits is prohibited. Parties and functions are strictly prohibited. Amenities of the buildings are not allowed to use by short term guests in during covid. The rules of the building keeps changing and we won’t be able to confirm the use of amenities at this time.

Any illegal activity is strictly prohibited in all Royal Stays properties and strict legal action will be taken against offenders.

Vacate Demand
The Tenant must vacate the premises upon demand of the Royal Stays without refund upon breach of this agreement. Infringements include incorrect information supplied upon booking the property, causing malicious damage to the property being/causing a public nuisance, excess noise, accommodating more persons than agreed setting up makeshift structures or ignoring warnings or requests from Royal Stays.

Noise Restrictions
All properties are located in residential areas and Royal Stays asks that the tenants/guests are considerate regarding noise after the legal time limit.

Inspections
The Royal Stays can make an inspection of the premises upon demand.

Lost & Forgotten Items
Please check carefully before you leave the property, as we cannot guarantee any items left in properties will be found and returned to you.

•Royal Stays Incorporated’s contents and liability insurance policy does not insure the Guest’s personal belongings. The Guest’s own home insurance would apply to this. If the Guest(s) does not presently have home insurance, Royal Stays Canada INC. suggests temporary coverage be arranged by the Guest(s) through their insurance company. Royal Stays Canada Inc. shall not in any event whatsoever be liable or responsible in any way for:
1) Any personal injury or death that may be suffered or sustained by the Guest(s) or any employee of the Guest(s) or any member of the Guest(s) family, his agents, or any other person who may be upon the rented premises.

2) Any loss of or damage or injury to any property including cars and contents thereof belonging to the Guest(s) or any member of the Guests family or to any person while such property is on the rented premises.- Pet fee will apply, please inquire first!
Last minute reservations will be subject to $300 to $500 deposit directly to Royal Stays which will be refunded back to upon checkout.

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